Support Services

University /LSU Support Services






Counselling Service

On-campus University counselling service

01509 222148

[email protected]

Mental Health

Support Team

On-campus University service providing practical support and adjustments for students experiencing mental health difficulties

01509 228338

[email protected]

Disability Office

(Including Dyslexia Support)

On-campus University service for students with disabilities

01509 222770

[email protected]

Student Advice & Support Service

Financial, housing and immigration advice. Also including Academic Language Support

01509 222058

[email protected]

International Office

Support & information for international students

01509 222201

[email protected]

Wellbeing Advisers Support for students and advice in each academic schools. N/A N/A


Bullying & harassment support & advice network

01509 222331

[email protected]


Centre for Faith & Spirituality

A place for students/staff to reflect, explore & express faith & spirituality. Also offers help with spiritual, ethical & moral concern. Available for students of no faith also.

01509 223741

[email protected]


LSU’s anonymous, non-judgemental & non-advisory support service. Open every Monday, Wednesday & Friday 8pm-8am and run by student volunteers.

01509 227650

[email protected]

Student Voice

Confidential and non-judgemental service specifically to help with any issues or problems with the University

(i.e. mitigating circumstances, academic misconduct, appealing disciplinary offences)

01509 635072

[email protected]

Campus Security

University Security Centre

01509 222141

[email protected]

Community Warden Team

Providing information and support for students living in town


[email protected]

Loughborough University Medical Centre

On-campus NHS medial centre

(Must be a registered patient)

01509 222061

[email protected]


External support services








Anonymous, non-judgemental and non-advisory support service. Open 24 hours a day, 7 days a week.

116 123

[email protected]


Helpline and support for young people under 35 experiencing suicidal thoughts

0800 068 41 41

[email protected]


Mental health charity, providing advice & support to empower anyone experiencing mental health difficulties. Also providing information for family/friends of those with mental health difficulties

0300 123 3393

[email protected]

Campaign Against Living Miserably (C.A.L.M.)

Male mental health charity. The helpline is open 5pm-midnight every day.

0800 58 58 58



Visit your doctor to speak to them – they may be able to refer you to some form of counselling




Eating Disorder charity providing information and support (including a helpline)

Generic Helpline

0808 801 0677

Student Helpline

0808 801 0811

[email protected]

National Centre for Eating Disorders

Help & support for people experiencing an eating disorder

0845 838 2040


Juniper Lodge

(Sexual Assault Referral Centre)

Help & support for those affected by rape and sexual assault in Leicester, Leicestershire & Rutland.

0116 2733 330

[email protected]

Jasmine House

(Leicester Rape Crisis)

Support service for women & girls who have experienced rape, sexual abuse & sexual violence either recently or in the past

0116 255 8852



Survivors UK

Support service for men & boys who have experienced rape, sexual abuse & sexual violence either recently or in the past


[email protected]

Crossway Pregnancy Crisis Centre

Supporting women and their partners when they are facing an unintended pregnancy or dealing with a pregnancy loss

020 8892 8483

[email protected]

Marie Stopes UK

Abortion Recovery Care

0345 300 8090


Arch Trust

Abortion Recovery Care & Helpline

0845 603 8501

[email protected]

LGBT Foundation

Support services to LGBT people

0345 330 30 30

[email protected]


Information & support for LGBT communities and their allies

08000 50 20 20

[email protected]

Leicester LGBT Centre

Support for lesbian, gay, bisexual and transgender people in Leicester, Leicestershire & Rutland

0116 2547412


Stand Against Racism & Inequality (SARI)

An agency that provides support and advice to victims of hate, including racist, faith-based, disablist, homophobic, transphobic, age-based or gender-based

0117 942 0060


0800 171 2272

Report a Hate Crime



Support & information for people with disabilities

0808 800 3333

[email protected]

Anti-Bullying Alliance

Supporting people experiencing bullying and raising awareness of bullying


[email protected]

Cruse Bereavement Care

Charity for bereaved people offering support, advice and information.

0808 808 1677

[email protected]

Survivors of Bereavement by Suicide

Support service & helpline for the bereaved by suicide

0300 111 5065

[email protected]


Loughborough Urgent Care Centre

Hospital Way, LE11 5JY

01509 568800


Turning Point

Support for substance misuse

020 7481 7600

[email protected]

POhWER Advocacy Service  NHS Complaints Advocacy Service in the Leicestershire area. A free, independent and confidential service. 0300 200 0084

[email protected]